Solved: serial number, product id and other detail were missing on t... - HP Support Community - 8831037
HP Laptops: I bought an HP laptop from a retailer. The serial number mentioned on the invoice (bill) is different from the serial number displayed on the laptop (using fn + esc).
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![Find Your HP Desktop Model Name, Product Number, or Serial Number | HP Computers | HP Support - YouTube Find Your HP Desktop Model Name, Product Number, or Serial Number | HP Computers | HP Support - YouTube](https://i.ytimg.com/vi/pp2EQg0XQHo/maxresdefault.jpg)